Provide a simple effective solution to your customers to give you high quality, relevant data first time
Capturing standardised data first hand, first time ensures the highest quality of data is collected to fuel the process.
Make it easy for reporters to give you the right information, in their local language
Provide a simple, targeted solution to ensure all reporters give you the accurate, meaningful information, irrespective of medical knowledge.
In high volume production use on our clients branded sides, delivering complete, coded data back to the central safety database.
Reduce the need for manual downstream processing.
Immediately available and trackable safety data provides an audit ready process to our customers.
With increasing volumes of data, Pfizer faced the challenge of ensuring consistency in safety data collection. Transparency and traceability across multiple third party call centre providers, servicing one of Pfizer’s key markets needed to be ensured. In addition to improve process management, they wished to simplify a complex multi-step, manual data collection process.
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“Improving processes with an easy to use electronic solution is key to maintaining high levels of quality by reducing potential transcription errors and managing the calls in a structured way to obtain as much information as possible with the first contact. Our selection of the Reportum® solution reflects our commitment to streamline our call handling processes with state of the art electronic solutions.”
to safety database
to 3rd party partners
“Our selection of Reportum reflects our commitment to streamline our call handling processes with state of the art electronic solutions.”
Flexible pricing models to meet the needs of all client types.
Reportum is dynamic, configurable and is fully responsive with availability online or offline.
Enable Medical Representatives to capture adverse events identified during interactions with medical staff
Ensure relevant, standardised data collection and processing through optimised intake and workflow
Ensure relevant data is captured in a consistent and compliant manner while meeting timelines for Regulatory reporting
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